How long does it take to receive money with Zelle®?
Money sent with Zelle® is typically available to an enrolled recipient within minutes.
If you send money to someone who isn’t enrolled with Zelle®, they will receive a notification prompting them to enroll. After enrollment, the money will be sent directly to your recipient’s account. To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.
If your payment is pending, we recommend confirming that the person you sent money to has enrolled with Zelle® and that you entered the correct email address or U.S. mobile phone number.
If you’re waiting to receive money, you should check to see if you’ve received a payment notification via email or text message. If you haven’t received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.
Still having trouble? Please give our Contact Center a call at 800.242.2120.
Zelle FAQ
- Are there any fees to send money using Zelle®?
- I believe I’ve been a victim of a scam. Who should I contact?
- Does Visions or Zelle® offer purchase protection for payments made with Zelle®?
- What is the daily transfer limit for the Send Money with Zelle feature?
- Someone sent me money with Zelle®, how do I receive it?
- Will the person I send money to be notified?
- What if I want to send money to someone whose bank or credit union doesn’t offer Zelle®?
- Are there any limits for sending and receiving money with Zelle®?
- Can I cancel or reverse a payment?
- Can I use Zelle® internationally?
- Is Zelle® available for Visions Business Accounts?
- Can I pay a small business with Zelle®?
- I’m unsure about using Zelle® to pay someone I don’t know. What should I do?
- Who can I send money to with Zelle®?
- Is my information secure?
- How does Zelle® work?
- What if I get an error message when I try to enroll an email address or U.S. mobile number?
- How do I get started with Zelle®?
- How do I use Zelle®?
- What is Zelle®?
