I’m unsure about using Zelle® to pay someone I don’t know. What should I do?
If you don’t know the person, or aren’t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle®.
These transactions are potentially high risk (just like sending cash to a person you don’t know is high risk). Neither Visions Federal Credit Union nor Zelle® offers a protection program for any authorized payments made with Zelle® – for example, if you do not receive the item you paid for or the item is not as described or as you expected.
- What is the daily transfer limit for the Send Money with Zelle feature?
- How long does it take to receive money with Zelle®?
- Someone sent me money with Zelle®, how do I receive it?
- Will the person I send money to be notified?
- What if I want to send money to someone whose bank or credit union doesn’t offer Zelle®?
- Are there any limits for sending and receiving money with Zelle®?
- Can I cancel a payment?
- Can I use Zelle® internationally?
- Is Zelle® available for Visions Business Accounts?
- Can I pay a small business with Zelle®?
- What types of payments can I make with Zelle®?
- Who can I send money to with Zelle®?
- Is my information secure?
- How does Zelle® work?
- What if I get an error message when I try to enroll an email address or U.S. mobile number?
- How do I get started with Zelle®?
- How do I use Zelle®?
- What is Zelle®?