We've been monitoring the COVID-19 pandemic and have made some important changes to our branch hours. Visit www.visionsfcu.org/updates to learn more.

Your security matters.

Current Security Tips

COVID-19 Scams

As the coronavirus pandemic continues in full swing, we have seen a noticeable uptick in COVID-19 related scams. We want to ensure your safety during these difficult times, so watch out for the following scams.

  • Individuals and businesses selling fake cures for COVID-19 online. Remember that the Centers for Disease Control and World Health Organization have not yet endorsed a viable cure, and anyone attempting to sell you one is a fraudster.
  • Phishing emails from entities posing as the WHO or CDC are on the rise. Beware of any links in these emails and delete them right away.
  • Malicious websites and apps have begun to appear that share coronavirus-related information. They are attempting to trick you into gaining access to your device, then locking them until payment is received.
  • Individuals are seeking donations fraudulently for illegitimate or non-existent charitable organizations. If you're thinking of donating to relief efforts, use reputable, well-established charities.
  • Some medical providers have obtained patient information for COVID-19 testing and have used that information to fraudulently bill for other tests and procedures.

In addition to these scams, we have also encountered people going door to door to sign people up for COVID-19 tests, as well as individuals receiving emails, phone calls, and text messages to order them. Be sure to consult your physician before engaging in any testing.


Watch out for suspicious phone calls

There has been an increase in fraudulent calls lately. Scammers have figured out how to spoof companies' phone numbers to show as legitimate on your caller ID.

Remember: Visions will never call and ask you for your information. Never give out your debit card, credit card, PIN, secure access code, or online banking information over the phone. If you're questioning the legitimacy of a call, hang up and call us at 800.242.2120.


Spam home warranty letters

If you have a mortgage, you may have received a letter saying that your home warranty is set to expire. This is not a notification from Visions and can be discarded.


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