How do I call a specific Vision's branch?

In order to better serve our members who visit our branch offices, those offices are generally not available for assistance by telephone.

If you need to reach a particular staff member at one of our branch offices, or if you have a question regarding services at a specific branch location, please call our Contact Center.

Contact Center Telephone Number
(800) 242-2120, menu option 4

Contact Center Hours 
Monday - Friday: 8:30 am - 6:00 pm
Saturday: 8:30 am - 2:00 pm

Our Contact Center can assist with teller transactions, card services, loan applications, and more. They also respond to Live Chat requests and serve members in both English and Spanish. 

For Debit Card and Visions Visa Credit Card support

Simply call 833.224.5785 for 24/7 support for the following requests:

  • Card activations
  • Report fraud or dispute charges
  • Report a lost/stolen card
  • Change your PIN
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