What is speech recognition?

Speech recognition allows you to verbally speak requests to Smart Teller, instead of manually selecting a number for menu options.

For example, instead of physically pressing the “2” button on your phone, you’ll have the option to either press OR say the word “Two.” Speech recognition also allows you to use verbal shortcuts instead of waiting for menu prompts. For example, if you ask Smart Teller, “What is the balance in my checking account?” then the system is designed to recognize the language and provide the requested information.

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