How do I request a replacement card?
You may request a replacement card one of the following ways:
- Online - Log in to your Digital Banking account or open the Visions FCU Mobile App. Open the Card Controls menu and select your card to proceed.
- Secure Message - Send a message through the Live Chat while logged into your Digital Banking account, Monday through Friday from 8:30 am to 6:00 pm and Saturday from 8:30 am to 2:00 pm.
- By Phone - Contact Visions at 800.242.2120 menu option 4, Monday through Friday from 8:30 am to 6:00 pm and Saturday from 8:30 am to 2:00 pm.
- In-Person - Stop by any Visions branch office location.
Credit Cards FAQ
- Credit Card Rewards
- How do I automate my credit card payments?
- How do I close a credit card account?
- How do I get support for my Visions credit cards?
- Will I be charged any extra fees while using my credit card outside of the United States?
- How do I get a Credit Card limit increase?
- What should I do to improve my credit card security while travelling?
