Reading, PA – On Wednesday, October 12th, Visions Federal Credit Union celebrated the grand opening of their new Contact Center in downtown Reading, Pennsylvania.

As they expand in Berks County, Visions joined efforts to revitalize the downtown area by investing in renovations at 35 North 6th Street and adding local jobs to support their Contact Center operations. Employees at the new site assist with remote banking services including phone transactions, loan applications, Live Chat instant messaging for members using digital banking, and other financial services in both English and Spanish.

At the grand opening, Visions' Assistant Vice President of the Contact Center, Charles McKinney said, "Adding these services and employment opportunities, we're a true resource for the downtown community. We're here. We're invested in Reading, and there's so much more to come."

The newly renovated facilities include call center resources, video access pods, conference rooms, break rooms, and a private fitness center as an employee benefit. Working with Shuman Development Group, Visions' future plans for the building include a new branch near the food court, expected to open in 2023.

McKinney says, "We have enough office space here for up to 65 people and we want Reading's finest. Come join the Visions family."

Visions has local job openings with competitive pay and benefits for Contact Center Advisors, branch personnel, and more. Interested parties can visit to apply online or contact to learn more.

About Visions

Visions Federal Credit Union is a not for profit financial institution completely owned by its members. Established in 1966, Visions proudly serves over 230,000 members in communities throughout New Jersey, New York, and Pennsylvania. Services include banking as well as auto, home, personal, and business loans. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

2023 News

In the news this year: 2023.10.12 Visions Cuts Debt for 100 Educators. 2023.10.01 Visions to Host Free Veterans Expo. 2023.09.01 Visions Branches to Pilot Wearable Closed Captioning Device. 2023.08.28 Visions and SU Partner for Student Veterans.

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