On the move? Meet your newest travel companion.
Your life’s going to take you places – you know it, we know it. That’s why we created our Visa Elite for travelers just like yourself, prioritizing the things that matter to you: security, convenience, and rewards.
With a Visa Elite, you’ll earn exclusive travel perks, insurance on your tickets, and coverage for your baggage. Plus, you get the convenience of a Visa card you can use worldwide.
Check out why our Visa Elite is the right move, then start shopping – and traveling – with confidence.
Activation and fraud alerts
Simply call 833.224.5785 for:
Card activations
Lost/stolen card support
Fraud/disputes
PIN changes
Featuring 24/7 availability for all requests.
Fraud Alerts Program Overview
Messaging frequency depends on account activity. For more information, TEXT HELP
to 32874. To cancel fraud text messaging services at any time reply STOP to any alert
from your mobile device.
For Fraud Alerts support, call 800.242.2120. By giving us your mobile number, you agree that Fraud Alerts text messaging is authorized to notify you of suspected incidents of financial or identity fraud.
HELP instructions: Text HELP to 32874 for help or call 800.242.2120.
STOP instructions: Text STOP to 32874 to cancel
Release of Liability: Alerts sent via SMS may not be delivered to you if your phone is not in the range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within coverage, factors beyond the control of any carrier may interfere with messages delivery for which the carrier is not responsible. No carrier will guarantee that alerts will be delivered.
Rewards
Redeeming your rewards is easy – simply select your credit card in online or mobile banking, then click the "Rewards" link from the "Details" tab.
Representatives are also available over the phone at 888.211.8384.
Payments
Payments can be made in person, over the phone, online, at the ATM, or through the Visions FCU Mobile app.
You can also mail payments to:
Visions Federal Credit UnionPO Box 630685Cincinnati, OH 45263-0685Additional Resources
For additional information regarding your APR, cash advances, balance transfers, and more, click here.