Bill Pay FAQ
-
How do I delete a Bill Pay payee?
To delete a Bill Pay payee:
- Log in to your Visions online account
- Open Bill Pay
- Select the Options menu to the right of the payee name.
- Select Delete payee
Deleting a payee will delete all payments that are scheduled to that payee.
-
How do I add a Bill Pay transfer account?
To add a Transfer account, first select Visit Bill Pay Site. Next, select the Transfers menu at the top of the page, then select the "+Account" button.
-
How do I add a Bill Pay payee?
To add a payee, on the Bill Pay page (found in the left-hand menu) click the "+Add Payee" button.
If you have selected Visit Bill Pay Site to access the full bill pay pages, select the "+Payee" button on the Payments page.
-
What are the Bill Pay payment transfer and payment limits?
Bill Payment transactions can be scheduled up to $50,000.00 per payment.
Transfers and email payments cannot exceed $2,500.00 per day.
Pay Person/Direct Deposit payment default limit is $1600 per transaction and $3200 per day.
Visit our Bill Pay page for more information.
-
How do I retrieve a copy of a Bill Pay check?
Your Bill Pay check images are easy to access!
- Simply log in, access Bill Pay and select the Visit Bill Pay Site link.
(On Mobile - Select Options then Visit Bill Pay Site) - Next locate the payment in your History and select the View button to view the payment details.
- If the check has cleared, the Payment timeline will include a link to view the cleared check.
- You will be provided with a copy of the front and back of the check to print or save.
- Simply log in, access Bill Pay and select the Visit Bill Pay Site link.