Banking Tools FAQ
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Stop Payments
There are several options to request a check stop payment:
- Meet with a representative at your local branch
- Call our Contact Center at 800.242.2120
- Utilize stop payments in digital banking by following the steps below:
Check Stop Payment Bill Pay Stop Payment To request a stop payment through your Digital Banking account:
Log in to your Digital Banking account.
Open the Select Options box to the right of your checking account
Click Stop Payments to proceed.
A $30 fee is charged to place a stop payment on a check.
To place a stop payment on a check that was issued through our online Bill Pay service:
Log in to your Digital Banking account.
Enter your Bill Pay service.
Select "Visit Bill Pay Site" to access the full Bill Pay pages and menus. (On the app, select the Options button then visit Bill Pay site.)
Locate your payment in the Payment History and click the VIEW button to the right of the payment.
Next select the "Send a Stop Payment Request" button.
No fees are charged to stop payment on a Bill Pay check.
All fees are subject to change. Log into your digital banking account to view our Service Charge Schedule for more information on current service charges. You may only request a Stop Payment on checks and Bill Pay checks that have not yet been cleared.
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Transaction Alerts
Custom notifications – or eAlerts – can be sent directly to your email or mobile device based on your preferences. In addition to defining your own alerts for income, payments, transactions, and account balances, you can choose from 20 Security Alerts, too! Learn more about eAlerts or get started in digital banking.
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eStatements
In digital banking, you can sign up for eStatements – a faster, greener, and more secure way to view your monthly statements. Learn more about eStatements and how to enroll.
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Digital Banking
Our online and mobile banking services let your check your balances, make transfers, pay bills, and more - 24/7. Not only that, but you can also designate varying levels of online access to your employees.
Features include:
- Bill Pay
- Loan payoff quotes
- Recurring transfers and payments
- Searchable transaction history
...and more! Learn more about business digital banking and how to enroll for free.
