How do I stop a check payment?

You may request a check stop payment at any Visions office, by phone with our Contact Center at 800.242.2120 menu option 4, or online while logged into your Visions Digital Banking account.

To request a stop payment through your Digital Banking account:

  1. Log in to your Digital Banking account.
  2. Open the Select Options box to the right of your checking account 
  3. Click Stop Payments to proceed.

A $30 fee is charged to place a stop payment on a check.

All fees are subject to change. Log into your Online or Mobile Banking account to view our Service Charge Schedule for more information on current service charges.

Stop Bill Pay Payment

To place a stop payment on a check that was issued through our online Bill Pay service:

  1. Log in to your Digital Banking account.
  2. Enter your Bill Pay service.
  3. Select "Visit Bill Pay Site" to access the full Bill Pay pages and menus. (On the app, select the Options button then visit Bill Pay site.) 
  4. Locate your payment in the Payment History.
  5. Click the VIEW button to the right of the payment. 
  6. Next select the "Send a Stop Payment Request" button.  

    You may request a Stop Payment on any Bill Pay check that has not yet been cleared. 

No fees are charged to stop payment on a Bill Pay check.

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