We're here to help.
These are unprecedented times. We want to provide some relief.
We've heard your questions, listened to your needs, and took the time to put together these programs to ease your financial burdens. Here are some steps we're taking to help you live more comfortably.
90 Days No Payments on New Auto Loans
We understand that you may need a new vehicle during this time. We also understand that it might not be in your budget. That's why – effective March 23, 2020 – you have the option of delaying your first payment for 90 days on new auto loans****.
New or used, cars, trucks, and motorcycles – any new auto loan you take out on or after March 23, 2020 qualifies. Ask your lender at closing how to take advantage of this offer.
Important Information for Vehicle Leases
If you have a Visions auto lease and have been directly impacted by a loss of income caused by the coronavirus, including, but not limited to, layoffs, unemployment, or a hardship due to the care of an immediate family member, please give us a call at 800.242.2120, ext. 10282. Representatives are available Monday-Friday, 8 am – 5 pm to discuss your options.
Fee Relief and Rebates
To further help our members, we will be temporarily waiving and rebating a number of ATM, overdraft, and credit card fees.
Suspension of Regulation D Transfer Limitations
Effective April 28, 2020, we’ve suspended the Reg D requirement which limited members to six monthly automatic transfers/debits from savings accounts. This change was made with our members' interests in mind, but please note that Reg D is a federal mandate and may be reinstated at any time.
We're here. We're listening.
These times are difficult and we want you to know that we're always available to help. We'll continue to adapt and serve your needs the best we can.
Check this page often to be aware of any new financial relief programs we implement.
And, during these times when individuals are encouraged to stay home, remember that you can reach us via Live Chat in digital banking and call our Contact Center at 800.242.2120. We even have a callback feature so you don't need to stay on the line.
And, as we move forward, we'll continue to provide you with updates every step of the way. We encourage you to monitor our social media channels and this page for action steps we're taking in light of the COVID-19 pandemic. You can also view the status of any branch closings as we adapt to meet this crisis.
Thank you for being our member. We're here for you.
Not a member yet? Start here.
An account at Visions means you're more than a number, you're a neighbor. We're a not-for-profit dedicated to giving back. We report to people, not shareholders, and we're committed to the communities we all call home.
And, because Visions Cares, where you bank can make a difference where you live.