We're here to help.

These are unprecedented times. We want to provide some relief.

We've heard your questions, listened to your needs, and took the time to put together these programs to ease your financial burdens. Here are some steps we're taking to help you live more comfortably.


Emergency Loan

We get it – you have bills to pay. That's why we're offering a no-interest, no-hassle Emergency Loan for members who have been directly impacted by a loss of income caused by the coronavirus. This includes, but is not limited to, layoffs, unemployment, or a hardship due to the care of an immediate family member. Featuring:

0% APR*
Limits from $1,000 to $5,000
Terms up to 12 months

Please note that the Emergency Loan program is only designed for hardship caused by the COVID-19 pandemic.

Applying is easy. Simply click the link below and select "Emergency Loan" from the drop down.

Click here to apply

*Full details here

*APR = Annual Percentage Rate. Rates and terms available on new loans only. Certain relationship criteria are required to receive rates – ask for details. Credit union membership required with $25 minimum deposit – certain restrictions apply. Check with a Visions Federal Credit Union representative for membership eligibility details. Loan amounts range from $1,000 - $5,000. Emergency Loan payment would be $416.67 on a $5,000 loan at 0.00% APR with a 12-month term. Must be 18 years of age or older to qualify; proof of income required. All applications are subject to creditworthiness. Effective March 23, 2020. Offer subject to change without notice.


We Care 3-Month Skip-a-Pay

We don't want you to worry about your loans. If you're struggling with making your consumer loan payments, you can skip up to three consecutive monthly payments – penalty-free**.

And, we're waiving the policy of no more than two Skip-a-Payments in a 12-month period for this program. That means that if you took advantage of our Double Skip over the summer, you're still eligible to apply.

Click the link below for full details and application instructions.

**Details and application here


Mortgage Forbearance/Modification Program

We’re offering a 3-month forbearance on mortgages for those who have been affected by this crisis***.

By requesting this program, your principal and interest payments will be suspended for three months and these deferred payments will not negatively impact your credit standing.

***Details and application here


90 Days No Payments on New Auto Loans

We understand that you may need a new vehicle during this time. We also understand that it might not be in your budget. That's why – effective March 23, 2020 – you have the option of delaying your first payment for 90 days on new auto loans****.

New or used, cars, trucks, and motorcycles – any new auto loan you take out on or after March 23, 2020 qualifies. Ask your lender at closing how to take advantage of this offer.

****Full details here


Fee Relief and Rebates

To further help our members, we will be temporarily waiving and rebating a number of ATM, overdraft, and credit card fees.

Full details here


We're here. We're listening.

These times are difficult and we want you to know that we're always available to help. We'll continue to adapt and serve your needs the best we can.

Check this page often to be aware of any new financial relief programs we implement.

And, during these times when individuals are encouraged to stay home, remember that you can reach us via Live Chat in digital banking and call our Contact Center at 800.242.2120. We even have a callback feature so you don't need to stay on the line.

And, as we move forward, we'll continue to provide you with updates every step of the way. We encourage you to monitor our social media channels and this page for action steps we're taking in light of the COVID-19 pandemic. You can also view the status of any branch closings as we adapt to meet this crisis.

Thank you for being our member. We're here for you.


Not a member yet? Start here.

An account at Visions means you're more than a number, you're a neighbor. We're a not-for-profit dedicated to giving back. We report to people, not shareholders, and we're committed to the communities we all call home.

And, because Visions Cares, where you bank can make a difference where you live.

Click here to open an account