Visions has an extra fraud prevention program to protect your credit and debit card. You may encounter some instances where your transaction could be declined if the activity is considered extremely suspicious.
If you plan on traveling, please notify us so we can monitor your out-of-country transactions. Click here for details.
If your card is denied for a legitimate transaction, please call us at (607) 754-7900, ext. 10266.
And always monitor your statements, view your accounts online, or through PAT. If you see a suspicious transaction, be sure to contact us.