Visions Federal Credit Union

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Apple Pay™

Your phone can now be your wallet.

Use your Visions Visa® Card with Apple Pay™
to change the way you pay.

Not a member yet?

Apply Pay - Visa
Apple Pay
Apple Pay

Apple Pay™ is Now Available

As of August 2, 2016 you will be able to use your Visions Federal Credit Union Visa® Debit Card, Platinum Credit Card and Elite Credit Card with Apple Pay™ on your iPhone 6, Apple Watch™, iPad Air 2 or iPad Mini 3.

A new way to pay

When you combine Apple Pay™ with your Visions Federal Credit Union Visa® Debit Card, Platinum Credit Card or Elite Credit Card you have access to a new level of security and convenience. Simply use Touch ID authentication or a passcode to authorize a purchase. There is no need to share your card number.

How it works

Instead of using your actual debit or credit card numbers, Apple Pay™ creates a unique Device Account Number, encrypting and securely storing it in the Secure Element, a dedicated chip in your device. When you make a purchase, the Device Account Number and a transaction-specific dynamic security code are used to process the payment. Your actual debit or credit card numbers are never shared with merchants or transmitted with payment.

How to set up Apple Pay™

  • On your iPhone 6 or iPhone 6 Plus, open the Wallet App and follow the steps below.
  • On your iPad Air 2 or iPad mini 3, go to Settings > Wallet & Apple Pay™ and follow the steps below.

Add a card to your iPhone or iPad:

  1. On your iPhone, tap Plus icon next to Apple Pay™ in the upper-right corner. On your iPad, tap Add Debit or Credit Card.
  2. If you have a supported debit or credit card on file with iTunes, enter the card's security code. Otherwise, use the camera to capture the information on your debit or credit card. Then fill in any additional information needed, including the card security code.
  3. Tap Next. Your information will be verified and it will be determined if you can add your card to Apple Pay™. If we need more information, we will ask you to call us and provide additional verification. You can verify your card any time after you add it to the Wallet. Just return to the Wallet and follow the steps.
  4. After your card is verified, tap Next. Then you can start using Apple Pay™.

Look for these icons at checkout.

Apple Pay

To change your default card:

  1. Go to Settings > Wallet & Apple Pay™.
  2. Tap Default Card.
  3. Choose a new card.

See a complete list of Apple Pay™ merchants

Learn more about Apple Pay™

NOW AVAILABLE ON APPLE WATCH

Quickly check balances and recent transactions, and access Apple Pay™ using your Apple Watch™.

GO MOBILE!

With Mobile Banking, you can transfer funds, locate nearby branches, make mobile deposits and pay loans anytime, using your smartphone or tablet.

Setup Instructions

Register your Visions Federal Credit Card with Apply Pay iPhone®

  1. Open the "Wallet" app on your iPhone.
  2. Tap the + sign in the upper right corner to add your Visions card.
  3. Use your phones camera and place your card in the center of the white box. The information will then be captured for the front of your card. You may also enter your information manually, your name, card number, expiration date and your CVV code on the back of your card.

Apple Watch®

  1. Open the Apple Watch app on your iPhone.
  2. Tap "Wallet & Apple Pay" and select "Add a Credit or Debit Card".
  3. You may enter your card's security code to add your credit or debit card from your iTunes account. You may also select "Add a different card" and enter your information manually; your name, card number, expiration date and your CVV code on the back of your card will be required.

iPad Pro®, iPad Air 2®, iPad mini 4®, and iPad mini 3®

  1. Go into your Settings.
  2. Tap "Wallet & Apple Pay" and select "Add Credit or Debit Card".
  3. Use your tablets camera and place your card in the center of the white box. The information will then be captured for the front of your card. You may also enter your information manually; your name, card number, expiration date and your CVV code on the back of your card will be required.
    Currently, the following cards are eligible:
  • Visions Federal Credit Union consumer credit cards and debit cards (Visa Elite cards will be eligible at a later date).


FAQs

How safe is Apple Pay?

Apple Pay is safer than using your physical card! Every transaction that is completed on Apple Pay first requires that you authenticate yourself via Touch ID™ or your personal Passcode. Your card number and identity are not shared with any merchant, and your physical card numbers are not stored on your device or any of Apple servers. Instead each virtual card is given a unique virtual card number that is specific to each Visions card and user.

What are the fees associated with Apple Pay?

None, there are no fees for using Apple Pay with your Visions debit/credit card!

What is a Virtual card?

Virtual cards take on the digital form of your eligible physical debit and credit cards. When you add your eligible card to Apple Pay, it is stored as a virtual card. It will have a unique Apple assigned card number that is only associated with Apple Pay.

What Devices are eligible for Apple Pay?

Apple Pay is currently available on your iPhone SE®, iPhone 6®, iPhone 6s®, iPhone 6 Plus®, iPhone 6s Plus®, Apple Watch®, iPad Pro®, iPad Air 2®, iPad mini 4®, and iPad mini 3®

I believe a purchase is fraudulent, who do I contact?

If an unauthorized charge is posted and you receive no resolution from the merchant, you may dispute the charge with Visions credit card processor: Dispute Line (800) 808-6402

Do all stores accept Apple Pay?

No, but many do! Here is a detailed list!

How do I pay using Apple Pay?

Select your virtual Visions debit or credit card and place your finger on the home button for Touch ID™. Hold your device close to the card processing machine at select retailers; it's that simple!

Will the card image in Apple Pay match my Visions card?

No, it will be our default card design depending on which card you enrolled.

Does Apple Pay show my Visions Debit and Credit card transactions?

Yes, up to the last 10 transactions using your virtual card will be show on the Wallet app under your card. Note: Your statements and transaction history on VisionLine or on Visions FCU Mobile® will not show that specific transactions were completed through Apple Pay. They will show up as normal POS transactions.

Why if the transaction amount sometimes reported differently on Apple Pay?

Sometimes only the authorized amounts will be passed through Apple Pay, which can be different from the final transaction amount. Always refer to your Visions account statement for final transaction details.

How do I return an item purchased with Apple Pay?

The merchant can use the Device Account Number (virtual card number) and process the return from that number alone. To view the last four digits of the virtual card number, select your virtual Visions card and then tap the app information icon icon. If the merchant needs your card details to process the return, select your Visions card and hold it up to the reader to authorize the return to your card. *Returns will take several days to process.

What if I lose my device or card?

If you lose your device or card, you should mark the card as lost/stolen so your physical Visions card will be deactivated, which will delete your virtual card. You will be issued a new card that you will easily be able to enroll in Apple Pay again!

Will Merchants have access to my Visions debit/credit card number?

Merchants will only have access to your unique virtual card number associated with your debit or credit card. Apple maintains the highest level of security for all cards enrolled in Apple pay so your information is safe!

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