All About Visions

A Word from the President/CEO

At Visions Federal Credit Union, we believe in "People Helping People." We operate as a not-for-profit financial institution, completely owned by its members and organized for the economic benefit of our communities and our members.

Our staff, managers, directors, and supervisory committee are dedicated to offering you the best professional assistance. We're your neighbors -- we want to help you succeed.

To do that, we offer you the highest level of service and the most efficient products through our innovative Personal Service Plus quality initiative program. Our success since 1966 is because our staff is committed to creating a service experience for our members -- for you.

Your business is important to us and greatly appreciated. Our long-term success rests with providing you with the best possible service in every interaction.

Visions offers you the latest technological advances to meet your needs: mobile banking, express deposit, apps, bill pay, e-statements, e-notices, and online loan applications - to name a few. We want to work at your convenience, day or night, in our branch, on your computer, or your wireless device.

Welcome to VisionLine.

- Tyrone Muse, President/CEO

Vital data

Headquarters: Endicott, N.Y.
Assets: $3.2 billion
Branches: 31 located throughout Central NY, portions of Rochester and Syracuse, NY; Northern Pennsylvania; and portions of Northern New Jersey
ATMS: More than 100
Members: 158,000
Founded: 1966
Employees: 309 full-time equivalents

Board of Directors

Visions Board of Directors

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Supervisory Committee

Our five-member Supervisory Committee are all volunteers appointed by the Board of Directors to assure that the Board of Directors and management establish practices and procedures to safeguard members' accounts and credit union assets.

The committee arranges for independent internal audits, verification of member statements, reviews of internal controls, and a CPA financial audit. A committee member also attends the monthly Board of Directors meeting.

A special post office box has been established for members to report perceived credit union violations of rules and policies, unethical behavior, disagreement on account balances, or complaints that were not fully resolved to member satisfaction.

Supervisory Committee
P.O. Box 458
Endicott, NY 13760