Phone Access Teller (PAT)

Using PAT you will have access to your account information and be able to conduct a variety of transactions. All from your home, office or anywhere you have access to a touch-tone phone!

Your Source for Information and Transactions

You have the ability to receive share and loan balances, review prior transactions, transfer to shares and loans, withdraw checks from Home Equity, Stock Secured and Readi-Reserve Lines of Credit and more. Plus, you can request our latest savings and loan rates, too! All by pushing a few selected buttons, fast and simple. And it's available for every member free of charge! All you need is a simple 4-digit number you select and a touch-tone telephone to begin taking advantage of PAT - Phone Access Teller. Use PAT from your home, office or at any Credit Union office

Available 24 Hours Every Day

PAT is available for your convenience 24 hours every day. And it's even available on weekends and holidays, too!

Phone Numbers

Local Dial: 757-9411

Outside NYS (Continental USA): 800-843-2892

In NYS: 800-638-3348

Loan Application

To apply for a loan, use service code 34.

Audio Response Service Codes

• 02 Change Interaction Mode*
• 05 Change Language*
• 06 Last Deposit
• 08 Savings Balance
• 09 Checking Account Balance
• 10 Share/Certificate Balance List
• 11 Share/Certificate Balance
• 12 Loan Payoff Amount
• 13 Loan Balance/Available LOC
• 14 Open Loan Balance List*
• 15 Loan Payment History
• 16 VISA Balance/Payment
• 17 MasterCard Balance/Payment
• 18 Loan Payment*
• 19 Mortgage Loan Inquiry
• 20 Last Payroll Deposit
• 21 Specific Paid Draft
• 22 Account History
• 23 Loan History*
• 24 Recent Check Clearance
• 25 IRA Contributions*
• 26 Dividends*
• 27 Interest*
• 28 Deposit History*
• 29 Recent ATM Transactions*
• 30 Miscellaneous Inquiry
• 31 User Inquiry (Rates)
• 32 Recent ACH Transactions*
• 33 Recent Payroll Transactions*
• 34 Loan Application (PAL)*
• 35 Draft Number Range*
• 40 VISA Payment from Share
• 41 VISA Advance to Share
• 42 VISA Check Advance
• 45 MasterCard Payment from Share
• 46 MasterCard Advance to Share
• 47 MasterCard Check Advance
• +50 Account to Account Transfer
• 51 Share to Loan Transfer
• 52 Loan to Share Transfer
• 55 Regular Mortgage Payment
• 56 Principal-Only Mortgage Payment
• 60 Loan Check Advance
• 61 Account Check Withdrawal
• 70 Draft Stop Payment
• 71 Check Copies*
• 75 Bill Payment ($.10 per payment)
• 76 Bill Payment Inquiry*
• 88 Check Reorder
• 91 Change Access Code
• 92 Block Lost/Stolen ATM Card
• ++96 Access Another Account
• 97 Help
• 98 Transfer to Operator
• 99 Good Bye

+ Transfers to other member accounts require cross authorization.

++Requires access code for other account information.

* These are new features you may find helpful.