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Visions Federal Credit Union protects your confidentiality and takes Internet security very seriously. We are committed to ensuring that we use the best technology available to protect your information and personal identities. As a result, no member has ever had their personal information compromised at Visions.
Electronic Data Security
Visions is committed to proactively managing our member's information security for all of the services that we offer to you on the internet, over the phone or in our branches. Our dedicated team of professional Information Technology staff ensures your data is protected on multiple levels through:
- Data encryption
- Password protection
- Data network infrastructure
- Physical safe guards
- Independent data network testing and certification
Data Encryption
All of our member data is encrypted as it travels through our automated service delivery network so that you can rest assured your vital personal information is safe at Visions. We utilize strong encryption techniques recognized by the financial industry and federal regulators as best practices for transmitting financial data electronically. When logged into accounts online, you can verify that your data is safe by looking for the small lock icon in your web browser's address bar. This indicates you are utilizing an encrypted connection between your PC and Visions' systems.
Password Protection
Member's passwords are stored in an encrypted format and no one, including Visions employees, has access to those passwords.
Data Network Infrastructure
Visions maintains internal security devices to ensure that no unauthorized users are able to access confidential member information at any time. By utilizing network based anti-virus, firewall and intrusion prevention systems we ensure that your data is safe.
Physical Safe Guards - Visions restricts access to computer servers to those personnel who require access as part of their job description. Visions also utilizes industry standard dual-control Methodologies when handling sensitive information so we can ensure it is maintained in a secure environment at all times.
Independent data network testing and certification
Visions security infrastructure is regularly audited and inspected by external firms that specialize in security processes and technologies. Visions has relationships with third-party monitoring firms that will immediately alert our staff if they should see any suspicious activity trying to penetrate our network defenses.
As we move forward with future remote access services, you can be assured that Visions will continue to use the latest Internet security measures available to protect your confidential information.
OnGuardOnline.gov Click here to view videos on online security and test your cyber smarts with interactive quizzes from the federal government and the technology industry. These tips will help you be "on guard" against Internet fraud, secure your computer, and protect your personal information.
Traveler Security
International Travel with a Visions Credit/Debit Card
International Travel - You may not be able to use a Visions credit/debit card in every country you visit!
The Credit Union has initiated an additional Fraud Prevention Program to protect your credit and debit card, especially during international travel. Because of the new protection there may be some instances where your transaction could be declined if the activity is considered extremely suspicious.
Due to a large amount of fraud, some areas of the world may have certain transactions blocked for credit/debit card usage. Good practices when travelling:
- contact Visions before you leave for updates on acceptance
- carry two types of cards in case one does not work or is not accepted
- buy foreign currency and/or Travelers Cheques before you leave for your trip
- have a backup plan. Foreign banking systems are unlike ours.
Also, if you plan to travel abroad, please notify us at (607) 754-7900, ext. 266, so our fraud prevention area may monitor your out-of-country transactions. And, please continue to review your statements, view your accounts online, or through PAT to ensure all transactions are yours.
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